INTAKE
One address. Every inbox.
Forward from as many addresses as your team uses. Mail
is accepted only from addresses you've verified, and a
sender is trusted only when the message is signed
(DKIM, or an ARC seal from your mail host). Unsigned
mail still reaches your desk, but it waits for a
person before it goes to a customer or a crew.
Verified forwarding
DKIM & ARC checks
Threaded replies
No mailbox access
CATALOG
Your services. Your prices.
Define your own services, item types, the questions
each one needs answered and what it costs. You also
choose which site details are required. Nothing
assumes a particular trade.
CUSTOMERS
Repeat customers, asked less.
OrderDream remembers a customer's site from their
last job, so the next request only asks what
changed. What the email says always wins.
ROUTING
The right crew, first time.
Jobs go to the customer's last subcontractor when
they cover every service needed. Otherwise they go
to the closest match in your directory.
AUTOMATION
Hands-off, with a two-minute undo.
Turn on automatic forwarding and estimates when
you're ready. Both are off for a new organization. A
customer's first request always waits for a person,
and every automatic send waits two minutes so you
can cancel it. Archived requests and removed
subcontractors can be restored, so you aren't
interrupted by "are you sure?" prompts.
Auto-forward
Auto-estimate
Undo window
Reminders
Restore
MONEY
Quote it. Invoice it.
Estimates are priced from your own rate card. Turn
a finished job into an invoice and track what has
been paid.
TEAM
Roles that mean something.
Owners, admins and members. Invite people by email,
and everyone signs in with Google. Sessions can be
revoked right away, on every device.
EXPORT
Your data, on your terms.
Download your organization's data, or your own, as
JSON whenever you like. The activity feed and a full
audit trail show who did what.